IT Outsource

Fast, reliable IT services you can trust

  • Server and PC Maintenance
  • Network Upgrades and installation
  • PC and Laptop Support and Repair
  • Antispam, Antivirus,and Antispyware

IT Outsourcing Services

IT Support & Maintenance Services

At IT Thailand, we understand that IT outsourcing is part of helping your company stay competitive, focused and profitable. Having a reliable IT support company is part of that strategy to protect your IT investment and keep pace with technology changes.


IT Thailand provides a comprehensive IT maintenance plan for supporting and managing your company’s IT resources to keep your PCs & notebooks operating fast and problem-free. All maintenance plan come with a 25-point checks to ensure your computer stays up to date with the latest service updates, and to protect you against the threat of attack and downtime.


IT support at work

  

Why IT Thailand?


  • Fast, reliable support.
  • Proactively monitor your PCs & notebooks performance
  • Provide recommendations and solutions to improve speed and efficiency.
  • Comprehensive Maintenance Plan and Reports.
  • Helpdesk, Ticketing and Remote Support.
  • Emergency On-site Support.

Maintenance Plan Coverage


  • Perform Microsoft critical security updates, find and fix dangerous security vulnerabilities that leave you open to attack from hackers and identity thieves.
  • Firewall, virus and spyware protection and updates, removes dangerous malware.
  • Cleans out clutter, repairs system and hard drive errors.
  • Regular PC tune-up to speed up PC, improves internet speeds, and maximizes application performance.

PC Maintenance Packages Bronze Silver Gold
Hardware Coverage      
PCs/Notebooks yes yes yes
ADSL Routers + Switches yes yes yes
Printers & Scanners yes yes yes
Loan of Equipment yes
Maintenance Coverage      
System Update (security, patches,
drivers)
yes
yes
yes
System Optimization
yes
yes
yes
Virus & Spyware Protection
yes
yes
yes
Network Settings & Connectivity
yes
yes
yes
Disk Maintenance
yes
yes
yes
PC Cleaning yes yes yes
PC Data Backup


yes
Support Coverage      
Call Support
yes
yes
yes
Remote Support
yes
yes
yes
Ticket Response Time 6 hours 3 hours 30 mins
Emergency Onsite Support
Next Business Day
3 Hours
1 Hour
Report      
Server Profile + Network Diagram
yes
yes
yes
Machine Profile

yes
yes
Maintenance Service checklist
yes
yes
yes
Monthly Service Report
yes
yes
yes
Annual Health Check Report
yes
yes
yes


IT Thailand plans are flexible depending on your support needs.

If you are ready to begin enjoying a new level of consistent, proactive IT support for your company, please contact our friendly sales associates at 02 381-9073 or submit your enquiry to us.

IT Outsourcing Company